Unilever has a presence in over 150 countries around the world. Developing economies are an area of growth for our business.
Creating & sharing wealth
The presence of multinationals in developing economies has been a subject of debate for many years.
Some national governments and campaigning organisations have expressed concerns about the role multinationals play in local economies and whether they are ultimately a force for good.
We believe that business is an important generator of wealth and jobs. Multinationals in particular play a vital role in sharing technology, developing best practice and setting standards of behaviour. But we also recognise that they have broader social, economic and environmental impacts, both positive and negative.
The challenge for businesses like ours and the partner organisations we work with is to identify and measure these impacts, and to find ways to maximise the positive impacts and minimise the negative. Recently we have worked on two studies to explore these impacts, one with Oxfam and the other with Professor Ethan Kapstein of leading European business school, INSEAD.
These research projects have supported our views on the role business can play in society. They have also raised useful insights on where we can enhance our local impacts.
Our economic impacts
We generate wealth by adding value to the raw materials we purchase, manufacturing our products to exacting standards and marketing them to consumers. Employees, governments, investors and many others in the communities where we operate benefit economically from our activities (see chart).
In 2007, out of €40.2 billion sales income (turnover), we spent over €28.8 billion with suppliers and so created €11.4 billion value added through our operations. Our employees gained the largest share, earning €5.5 billion or 48.8% of the total. The providers of capital who finance our operations gained the second-largest share (26%), from dividends paid. This group includes both individual shareholders as well as large holdings by pension funds on behalf of individual policyholders. Total shareholder return, which reflects the value of dividends and changes in share price, is calculated on a three-year rolling basis. By the end of 2007, Unilever ranked eighth against a peer group of 20 international consumer goods companies.
Our operations create value in the countries where we source our raw materials and manufacture and market our products. The proportion of added value we create locally is highest in developing and emerging markets. While only 29% of our sales are created in Asia and Africa, 46% of our employees are in these countries and 31% of goods and services are purchased by these regions.
Advancing the debate
Developing and emerging markets are a priority for Unilever. We have recently worked on two studies to understand our wider impacts in such countries. The first was a joint study with Oxfam GB and Novib (Oxfam Netherlands) on our impact in Indonesia. The second, carried out for us by Professor Ethan Kapstein of INSEAD (a leading European business school), looked at our footprint in South Africa. This study builds on the Indonesia research with a more formal way of measuring the economic impact on jobs and incomes, using an 'input-output' analysis.
The study found that every person employed by Unilever South Africa supported another 22 people up and down the supply chain (see chart).
This impact on jobs is very important to South Africa as it has extremely high unemployment.
For every Rand (R) 100 of sales by the company a further R45 of value added is created in the wider economy. The economic activity associated with Unilever's operations in South Africa generated nearly 1% of the country's tax revenues. Of the company's total sales revenue in 2005 of R8.5 billion, two-thirds was spent on payments to suppliers of goods and services while employees received 13% of the share.
Wider social & environmental impacts
The report also gave an overview of wider social and environmental impacts. Unilever South Africa provides comprehensive benefits to its employees in addition to paying considerably more than the average for South African listed companies. Training for employees and suppliers is a key focus. The company also operates to higher environmental standards than required by local legislation, with a declining footprint in terms of water use, CO2 emissions and energy per tonne of production.
Professor Kapstein also identified areas for improvement – more help to suppliers to improve their productivity and competitiveness, greater investment to improve R&D capability locally, more attention to environmental issues and especially packaging waste, and a more focused corporate social investment programme that uses Unilever's skills.
Unilever South Africa has responded to the report by committing itself to step up training of employees and suppliers and to devote more attention to energy use, water scarcity and the needs of low-income consumers.
Creating and sharing wealth
"The scope and depth of Unilever's economic 'footprint' demonstrates the value of large corporations to the country, the economy and the broader society."
Andre Fourie, CEO, National Business Initiative South Africa.
Economic development through micro-enterprise
Shakti taps into women's self-help groups and has proved highly successful for both our Indian company Hindustan Unilever and women entrepreneurs.
As well as meeting consumer needs, our businesses can make a difference to the poorest communities through job creation. Project Shakti in India continued to grow in 2007. This programme creates micro-enterprise opportunities for rural women in India to sell Unilever products door to door. By the end of 2007 there were more than 45 000 Shakti entrepreneurs covering 3 million homes in 100 000 villages in 15 states. For Hindustan Unilever the initiative has significantly increased rural distribution, doubling direct rural reach since it started. For the women, it has provided a significant increase in their incomes as well as giving them a sense of pride and self-worth.
We are rolling out similar initiatives in Sri Lanka and Bangladesh. By the end of 2007, Sri Lanka had over 3 500 entrepreneurs covering 275 000 households in 4 000 villages, and Bangladesh had 4 250 entrepreneurs covering 400 000 households in 8 000 villages.
Spin-off projects include Shakti Vani, health awareness campaigns, and i-Shakti, online community information portals for villages.
In the Philippines, we have been working in partnership with the Philippine Federation of Local Councils of Women to help tackle poverty. Together in June 2006 they launched Kabisig, a neighbourhood seller programme which enables previously unemployed people to earn a living by selling our products directly to households in their local communities. Kabisig members are supported by the Federation which lends them the capital needed to purchase Unilever products and start their own small businesses. By the end of 2007, the programme had 380 sellers reaching over 100 000 households, resulting in turnover of 3.2 million Filipino pesos.
Africa
In Tanzania, Ghana and Nigeria we have been working on an initiative which aims to establish a locally owned supply chain for Allanblackia oil, a new type of oil that can be used to make margarines and spreads with lower saturated fat content. We have partnered with numerous non-governmental organisations, donor agencies and government agencies, with the goal of assisting local farmers, communities and small businesses to cultivate the crop commercially. To date the number of villages involved in the project has grown to 300 (of which around 200 are in Ghana) providing an additional income to about 10 000 farmers and collectors. Furthermore, 15 tree nurseries were established to produce trees which can be planted on smallholder farms.
In Kenya, Unilever has teamed up with over 30 companies as part of the Business Alliance Against Chronic Hunger, to help the Kenyan government take action against hunger in rural areas using business-based solutions. The partnership will seek to buy local farmers' produce, help them find new markets and add value to their produce, thereby generating a sustainable source of income. Unilever has seconded an executive for two years to the World Economic Forum to help drive this project forward. Unilever Kenya is also actively involved, supporting the cultivation of herbs and spices to supply bouillon cube manufacture in our factory in Nairobi. The challenge is to create sustainable business models that will not need external support in the future and which can be replicated to other areas.
Middle East
Unilever Egypt 'adopted' a village called Talat Kabery on the outskirts of Alexandria. The villagers have traditionally led a subsistence existence with very high levels of unemployment. Unilever has offered start-up loans for business activities in a range of agricultural and service industries which they have backed up with monitoring and mentoring. They are now planning to roll out the model to similar villages across Egypt. The key principle has been to establish sustainable businesses with loans not donations to avoid creating a dependency culture.
Our contribution to the MDGs
The Millennium Development Goals (MDGs) set out eight global targets for governments to reach by 2015, ranging from halving world poverty to halting the spread of HIV/AIDS. Our main contribution to these goals is through the wealth and jobs we create in our business, our value chain and the local community investment programmes we run. We also contribute through our partnerships with organisations such as UNICEF, the UN World Food Programme and Water & Sanitation for the Urban Poor (WSUP).
Project Novella is a partnership between Unilever, national & international NGOs to help alleviate poverty by encouraging farmers to cultivate Allanblackia seeds in Ghana & Tanzania.
Read more about Project Novella in 'The Role of the Food & Beverage Sector in Expanding Economic Opportunity', a draft report from the John F. Kennedy School of Government Corporate Responsibility Initiative, written by Marc Pfitzer & Ramya Krishnaswamy from FSG Social Impact Advisors.