Submit Invoice

Our Supply Partners should be invoicing us electronically via the Tungsten or Tradeshift Networks. There are a small number of country exceptions where e-invoicing is not possible, Supply Partners in these countries will submit paper invoices – the table below identifies if your country is currently enabled for e-invoicing or not.  

1: Tradeshift e-invoice and Vendor Query Portal (VQP)

Unilever’s e-invoicing platform powered by Tradeshift is applicable for the countries listed below.

Applicable Unilever countries:  

LATAM: Costa Rica.

SOUTH ASIA: India, Sri Lanka. 

NAMET: United Arab Emirates.

AFRICA: Cote D'Ivoire, Ghana, Kenya, Nigeria, South Africa.

SEAA: Unilever Asia Private Limited, Australia,Malaysia,Philippines, Singalore and New Zealand.

Electronic Invoice:  Our e-invoicing platform powered by Tradeshift

Submit Electronic- Invoice (PDF | 2MB)

Paper Invoice:  On an exceptional basis Unilever will accept a paper invoice, these can be submitted to the following addresses:  List of Addresses (PDF | 2.06 MB)

View Payment Status:  Invoice or payment status can be viewed online on Unilever’s Supplier Portal. Click here: to access some helpful training guides. (PDF | 2MB)

Technical support:  To contact Tradeshift’s Technical Support Team in order to create or access your Tradeshift account or to submit an e-invoice click below:   Tradeshift Support Contact

2: Tradeshift Vendor Query Portal (VQP) only

Process to invoice and applicability

Unilever currently accepts paper invoices (hard copies) for the countries listed below.

Applicable countries:

LATAM: Argentina, Bolivia, Chile, Colombia, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago, Uruguay, Venezuela. 

NAMET: Bahrain, Morocco, Oman, Saudi Arabia, Tunisia, Ethiopia, Malawi, Mozambique, Tanzania, Uganda, Zambia, Zimbabwe.

SEAA: Indonesia, Myanmar.

Paper Invoice:  Unilever accepts paper invoices by exception. These can be submitted to the following addresses:  List of Addresses (PDF | 2.02MB)

View Payment Status:  Invoice or payment status can be viewed online on Unilever’s Supplier Portal. Click here: to access some helpful training guides. (PDF | 2MB)

3: Tradeshift and Tungsten e-invoicing and Vendor Query Portal (VQP)

Unilever’s e-invoicing platform powered by Tungsten and Tradeshift, are applicable for the countries listed below.

Applicable countries:

NORTH AMERICA: Canada, United States.

EUROPE: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Poland, Portugal Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

SEAA: Unilever Asia Private Limited.

Electronic Invoice: Our e-invoicing platforms powered by Tungsten or Tradeshift. Guide: (PDF | 2MB)

Submit invoices electronically to Unilever using Tungsten Supplier Portal (PDF | 2MB)

Submit invoices electronically to Unilever using Tradeshift Portal (PDF | 2MB)

Paper Invoice:  On an exceptional basis Unilever will accept a paper invoice, these can be submitted to the following addresses:  List of Addresses (PDF | 2.06MB)

View Payment Status:  Invoice or payment status can be viewed online on Unilever’s Supplier Portal. Click here: to access some helpful training guides. (PDF | 2MB)

4: Tungsten e-invoicing and Vendor Query Portal (VQP)

Unilever’s e-invoicing platform powered by Tungsten is applicable for the countries listed below.

Applicable country or Legal entity:  

UEBV.

Electronic Invoice: Our e-invoicing platform powered by Tungsten.  Guide: Submit invoices electronically to Unilever using Tungsten Supplier Portal

Paper Invoice:  On an exceptional basis, you are able to post a paper copy or email a scanned copy of your invoice to the appropriate Unilever address:  Unilever Invoice Receipt Addresses (PDF | 2.06 MB)

Check Payment Status: Check your invoice or payment status online using Unilever’s Supplier Portal. Refer to the guide for more details:  Tungsten: View Invoices Status using Tungsten supplier Portal (PPTX | 5MB)

Technical support: To contact Tungsten Technical Support Team in order to create or access your Tungsten account or to submit an e-invoice click below:  Tungsten Support Contact

5: Tungsten Vendor Query Portal (VQP) only

Applicable country:  

Italy

We have partnered with Tungsten to show invoice status, both electronic (submitted via the government portal) invoice and paper invoice, (submitted to this Unilever legal entity).

Submit a paper invoice (International vendors only): To submit a paper invoice to Unilever in this  country, use the following Unilever invoice receipt address:  Unilever Invoice receipt Addresses (PDF | 3MB)

Check Payment Status: Check your invoice or payment status online using Unilever’s Supplier Portal. Refer to the below guide for more details: Tungsten: How to view Invoices Status using Tungsten supplier Portal (PPTX | 5MB)

Technical support: To contact Tungsten Technical Support Team in order to create or access your Tungsten account click below:  Tungsten Support Contact

6: Edicom e-invoicing

Applicable country:  

Mexico

Electronic Invoice:  We recommend you submit invoices electronically in this country. We have partnered with Edicom to deliver this service.  https://www.edicomgroup.com/en_ES/home.html

Paper Invoice:  On an exceptional basis, you are able to post a paper copy or email a scanned copy of your invoice to the appropriate Unilever address:  Unilever Invoice receipt Addresses (PDF | 2.6MB)

Check Payment Status: Check your invoice or payment status online using Unilever’s Supplier Portal. Refer to the below guide for more details:  Tradeshift: How to view Invoice status and download report (PDF | 2MB) to check multiple invoice status

Technical support: To contact Tradeshift’s Technical Support Team in order to create or access your Tradeshift account click below:  Tradeshift Support Contact

7: Paper invoice only

In the countries below you can submit a paper invoice - refer to your Purchase Order (PO) copy for more details.

Applicable countries:

Brazil, China, Hong Kong, Japan, Pakistan, Taiwan

Paper Invoice:  To submit a paper invoice either post a paper copy or email a scanned copy of your invoice to the appropriate Unilever address:  Unilever Invoice receipt Addresses

Check Payment Status: China, Hong Kong and Taiwan (local vendors only) check Your invoice or payment status online using Unilever’s Supplier Portal. Refer to the below guide for more details:  https://pan.baidu.com/s/1kG2PE1gPLlACdYefmGY5jA

8: In-House Countries

Below are the countries where your invoice is processed and paid by a Unilever in-house/Country Finance Team.

Applicable countries:

LATAM: Bermuda, Cayman Islands, Cuba, Curacao, Haiti, Jamaica. 

EUROPE: Belarus, Croatia, Estonia, Greece, Isle of Man, Latvia, Luxembourg, Moldova, Serbia, Slovenia, Algeria. 

NAMET: Azerbaijan, Cyprus, Egypt, Iran, Israel, Jordan, Kazakhstan, Lebanon, Palestine, Russian Federation, Turkey, Ukraine. 

AFRICA: Niger.

SOUTH ASIA: Bangladesh, Nepal, Pakistan.

NORTH ASIA: China, Hong Kong, Japan, Taiwan. 

SEAA: Cambodia, Lao, Mauritius, Thailand, Vietnam.

Submit Invoice and query any Invoice or payment status

To submit an invoice in these countries/regions, please refer to the Purchase Order (PO). If you do not have PO, please contact your Unilever buyer.

9: Carvajal e-invoicing

Applicable country:  

Columbia.

Electronic Invoice:  We recommend you submit invoices electronically in this country. We have partnered with Carvajal to deliver this service.  https://cenfinanciero.cen.biz/site/CO/cdpsrecibidos/index

Paper Invoice:  On an exceptional basis, you are able to post a paper copy or email a scanned copy of your invoice to the appropriate Unilever address:  Unilever Invoice receipt Addresses (PDF | 2.6MB)

Check Payment Status: Check your invoice or payment status online using Unilever’s Supplier Portal. Refer to the below guide for more details:  Tradeshift: How to view Invoice status and download report (PDF | 2MB) to check multiple invoice status

Technical support:  To contact Tradeshift’s Technical Support Team in order to create or access your Tradeshift account click below:  Tradeshift Support Contact

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