Whether it’s from a spoon, a cone, on a stick or in a dish, our brands have been finding innovative ways to serve up delicious, indulgent ice creams and frozen treats that create happy memories for consumers for more than 100 years.
“As the maker of iconic and adored brands, we are constantly looking at trends and innovations to bring frozen treat lovers new experiences that they will enjoy,” says Vice President, Unilever Ice Cream North America, Russel Lilly.
And for good reason. Markets are buoyant, in the US, 45% of consumers of frozen treats say ice cream is their favourite indulgence, with sales in North America exceeding $12 billion annually. In Europe, Middle East and Africa (EMEA), consumption is around 4.6kg per year. And sales from new, innovative products accounts for a bigger part compared to other food product categories.
The secret sauce to successful ice cream innovation
Developing a new ice cream innovation can be a whole lot of fun, but it also requires a great deal of teamwork. “It takes an entire village of consumer insight experts, R&D and marketing teams to really drive meaningful ice cream innovation,” says Glenn Handoko, Global Brand Manager for Wall’s Classics and Masterbrands. “But we all start by putting the consumer’s needs first.”
“That means finding out what they’re looking for and what their current solution to that problem is. Then we hit the drawing board and focus on five key areas of incremental innovation – size, flavour, format, sub-brand, and brand innovation – to see if we can help address it or give them something better.”
And that strategy is delivering results. “This year, we’re excited to introduce inventive flavours, increased variety and reimagined takes on classics to your favourite retailers,” says Russel Lilly. “We’ve also expanded our popular lines to create products that will bring joy all year long.”
Read on to find out how the teams flexed each of the five areas to bring five fresh new product lines to market in 2021–2022.