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How to invoice us

We value our relationships with Supply Partners and want to make it simple to do business with us. We are therefore committed to automating and streamlining our procure-to-pay processes to improve efficiency and deliver on-time invoice payments.

Also, we recognise that we can make a significant contribution to our sustainability agenda, by moving away from paper invoicing, to electronic or e-invoicing solutions.

To know more about our e-invoicing processes, including how to check the status of a payment, please select the region/country in which we’re doing business together.

How to submit invoices

Our suppliers in many countries can invoice us electronically via our e-invoicing platforms powered by Tungsten or Tradeshift. To request and activate e-invoicing, please raise a Supplier Query. In exceptional cases paper invoices may be accepted for select countries. For details on availability of e-invoicing, see the country table below.

Please consider the following checklist when submitting your invoice, to ensure payment can be expedited:

  • The PO entity/ ‘Invoice to’ address and invoice entity/address match
  • The relevant PO number is listed on the invoice
  • Vendor name is on the invoice and is correct
  • The quantity, price and amount are correct
  • All relevant supporting information is attached
  • The size does not exceed 17MB
  • The invoice is only submitted once (duplicate invoices will be rejected)

Status of invoice and payments

Through Unilever’s invoice status tool, suppliers can track their invoices anytime, anywhere. This tool gives status for invoices that have been submitted electronically or by hard copy (paper). It is free to use and fully secure.

Unilever operating countries

North America

Latin America

Europe

NAMET and RUB

Africa

South and North Asia

South East Asia

E-invoicing platform powered by Tungsten

E-invoicing platform powered by Tradeshift

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Terms and Conditions

Find the terms and conditions relevant to your market along with additional specific terms and conditions.

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