Understanding our human rights impacts
To make sure we’re respecting – and advancing – the human rights of everyone in our value chain, we need to be sure we understand our impacts.
Addressing endemic human rights issues & their root causes
We know that human rights abuses exist in the sectors and markets in which we operate – and at times, in our own value chain. These abuses are unacceptable. We’re committed to respecting human rights, which means we need to understand the issues and where they occur. In line with the UN Guiding Principles, if through our business operations we have caused or contributed to a negative human rights impact, then we will address this, including by working with our suppliers and other business partners or through wider initiatives.
The salient issues for our business
In our inaugural Human Rights Report (PDF | 5MB) in 2015, we explained how, and why, we identified our eight most salient human rights issues - those human rights at risk of the most severe negative impacts to right-holders through our activities or business relationships. Identifying our salient issues has helped us prioritise how we address human rights impacts across our operations and extended supply chain. We reported our progress in our second Human Rights Report (PDF | 10MB), published in December 2017.
In this section, we report some of the highlights of our progress on these issues in 2018. See Human Rights 2018 Supplier Audit Update (PDF | 4MB) for an analysis of the latest findings from our supplier audits.
Keeping our salient issues under review
As well as addressing the salient issues we've identified, we know we need to keep working to make sure they are still relevant. We recognise that rights-holder engagement is an on going process, and we want to increase our direct engagement with stakeholders in addition to engaging with credible representatives.
In 2018, we started a review of our salient human rights issues, carrying out internal and external consultations with rights-holders and their representatives. In 2018, we held an initial consultation in London which we are following up with regional consultations. Our first regional consultation was held in Kenya with a wider Africa focus. In 2019 we are continuing with consultations in Asia, the Americas and Europe.
Our progress in 2018
What difference have we made in 2018 - and why does it matter? In this video, leaders in our business describe 2018 as a year of collaboration and driving impact at scale and describe highlights of our progress - and the challenges we continue to face. In addition, a series of videos from our leaders cover each of our eight salient human rights issues.