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Sustainable dairy

We’re working with our suppliers to achieve sustainable dairy production so that we can foster positive environmental and social impacts in our supply chain while giving consumers brands they can trust.

Farm animal welfare

Driving standards on welfare, climate & biodiversity

Dairy farms are important parts of our brands' ingredient supply chain, particularly for our ice cream business. We encourage high standards among the farmers we source from – including standards of animal welfare, greenhouse gas reduction and biodiversity management.

The programmes that deliver our sustainable dairy commitment

Our Sustainable Agriculture Code (SAC) sets out requirements for suppliers and farmers of all our raw materials, including dairy.

Our Livestock Implementation Guides were developed with the help of our external partners FAI Farms (Farm Animals Initiative) in 2013. They outline specific advice for livestock farming and animal welfare.

For our dairy farmers, we provide extra guidance including on the treatment of cows and calves, pasture management, and the management of manure, silage, run-off and other nutrient sources, as well as pesticides and veterinary medicines and many other criteria.

We support this guidance with training for farmers, including in the use of the Cool Farm Tool which assesses emissions of greenhouse gases; the Cow Compass (a way of monitoring animal welfare); and advice on how to set action plans to improve energy use and enhance biodiversity.

In addition, Caring Dairy is our continuous improvement programme for the farmers who supply the milk and cream for Ben & Jerry’s ice cream.

Relationships with farmers are key - wherever their farm is

Suppliers and farmers are achieving sustainable dairy status in countries such as Uruguay, Ecuador, the US, New Zealand, Germany and Finland. And in Australia and Ireland, we’ve sourced 100% of our dairy sustainably since 2013 and 2015 respectively. See Targets & performance for our latest progress.

But farming is rarely the same in two places – so while we have a shared set of standards, our approach can look very different from one farmyard to another. Our dairy ingredients come from large farms, from cooperatives and from smallholders who might own between two and five cows - so one size does not fit all.

Two initiatives show this adaptability in action as we seek to improve standards and reduce the greenhouse gas emissions associated with dairy farming. Our partnership with Enka Milk in Turkey works with around 4,000 farms, many very small, while the Dairy Farmers of America is a large cooperative that supplies nearly a third of our US dairy needs.

With Enka Milk, we’re looking at techniques that improve the comfort, health and longevity of cows, while increasing the amount of milk cows produce at any one time and over their lifetimes. With a local dairy consultant, we’ve implemented improvements that have led to better yields and milk quality. And overall a 2% reduction in GHG emissions was achieved. We’re now working on a model to roll out the programme and flagship farms to demonstrate to others how these improvements can be made.

With the Dairy Farmers of America, we’re also developing an approach to reduce the emission of greenhouse gases while improving animal health and welfare and are starting a farm trial to assess the benefits of a feed additive in 2018.

Caring Dairy

Our Caring Dairy Dairy initiative, updated in 2016, has helped cooperatives supply ingredients for Ben & Jerry’s ice cream in Europe and the US since 2002.

Caring Dairy uses a different overall assessment from our Sustainable Agriculture Code but shares the Code’s indicators and is recognised as equivalent to it. The programme uses 12 indicators of sustainable agriculture to enable continuous improvement. Each year participating farmers need to complete a self-assessment with improvement targets, attend three workshops and successfully implement two process improvement plans.

Participating farmers are compensated for their successful achievements. Beyond meeting Caring Dairy’s Basic Requirements, farmers can seek Silver or Gold level performance, with increasing reward for each level. All farms undergo a third-party verification to evaluate how each farm meets the required standards.

Farm animal welfare

As well as dairy products, a number of our brands use ingredients that come from farm animals, such as meat in Knorr’s bouillons and soups or cage-free eggs for Hellmann’s mayonnaise. We were one of the first global companies to work with egg suppliers to start providing cage-free eggs for our products and have committed to convert all our global egg supply to cage-free by 2025.

Our section on farm animal welfare sets out the clear standards of care that we expect of our suppliers of all animal-derived products.

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