Unilever defines a palm oil grievance as a complaint or allegation that goes against our Sustainable Palm Oil Sourcing Policy (PDF | 167KB) and/or our Responsible Sourcing Policy (PDF | 9MB). Your grievance will go through our Grievance Procedure (PDF | 2MB) for sustainable palm oil.

Please complete the Palm Oil Grievance Form below if your grievance meets the definition above.

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Alternatively, you can email us at palmoil.grievances@unilever.com to lodge a grievance.

Please include your name, key points of the grievance and whether your name and grievance are to remain confidential.

We will respond to you within 5 days of receipt. Please refer to the Grievance Procedure for more information.

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